Imagine yourself taking fewer phone calls, answering fewer questions and spending less time searching through file cabinets and dusty boxes. Imagine having access to municipal records with the click of a mouse.

As municipal governments are increasingly required to provide more information to constituents in a timely manner, sometimes within days of a request, it is becoming more and more important to find cost-effective and efficient solutions to fulfill those requirements and provide great customer service. Consider these solutions from General Code:

GC WebDocs: WebDocs is an Internet storehouse for important documents that you want to have access to or which are required to be accessible to members of your community. Those documents could include meeting minutes, agendas and reports from your governing body or other municipal commissions and committees. The WebDocs software is an easy-to-use and fully searchable Internet-based solution that provides access to important information that must be made available to the public. Documents can be scanned into the software and become instantly accessible to those interested at any time of day or night from any computer.

Documents can be organized for a general overview of the repository and searched for specific pieces of information. Searches that once took hours or days can be completed in minutes.

>> For an example of GC WebDocs, click here.

E-Code: Citizens can also access your entire municipal Code on the Internet with General Code’s E-Code solution. This option is also completely searchable and accessible 24 hours a day, 7 days a week. Like your Code, it is maintained as new legislation is adopted, and can be accessed either through your municipal Web site, or through General Code’s Web site at www.generalcode.com.

Having E-Code also expands your supplementation options; some communities choose to update their E-Code more often than the paper version, catching up on paper only semiannually or even annually. Make your constituents happy and save yourself the cost of duplicating paper supplements and time spent updating books.

>> For an example of an E-Code, click here.

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