For anyone who thinks their community is too small to benefit from Laserfiche®, Cindy Hegglund is here to tell you to think again. Cindy is the Clerk for the City of Edgerton, Wisconsin where the population just crossed the 5,000 mark, with a total of 5,011 residents.
Cindy has been the Edgerton City Clerk for 6 years and is currently 2nd Vice President for the Wisconsin Municipal Clerks Association. Working for a smaller community often means working with little or no staff. Cindy’s responsibilities include being a resource for residents’ inquiries, handling employee benefits, preparing budgets, working on elections and more. Cindy recognized at an early stage that she needed to be efficient if she wanted to get all of those things done. That is when she realized Laserfiche could help her.
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Cindy Hegglund, Clerk of the
City of Edgerton, Wisconsin |
Cindy was often faced with time-consuming requests for information. Staff turnover meant that there was no one with “institutional memory” who could remember when a particular topic was addressed by the Board. Cindy’s Board was also aware of this problem, and readily agreed to purchase Laserfiche in order to aid the information search process. All minutes and ordinances from 1990 to the present were scanned into Laserfiche and the benefits were immediate.
“What really helped was being able to quickly search the Plan Commission minutes,” says Cindy. “The minutes include conditional use permit information and annexation histories that we often need to check.” The minutes that Cindy has found are most useful to include in her Laserfiche database are those from boards that can make decisions on their own, such as the City Council, the Utilities Commission and the Redevelopment Authority. Next, she would like to start scanning in building permits. She notes that any community faced with budget constraints and staff reductions could benefit from the time-saving features Laserfiche provides.
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| City of Edgerton, Wisconsin |
Cindy’s ability to recognize how useful Laserfiche can be for small communities recently earned her the Pioneer Award from Laserfiche. Cindy’s award was presented at the 2005 Wisconsin Municipal Clerk’s Conference in Appleton. General Code congratulates Cindy Hegglund, and is pleased to have shared in Edgerton’s success with our Laserfiche document management services.
| Village of Cameron, Wisconsin |
| Another example of Laserfiche helping in a small community is illustrated by Roger Olson in Cameron, WI (pop. 1637). Roger had 70 years worth of minutes that the Board wanted in electronic format for reasons of searchability and preservation. Since purchasing a Laserfiche system was not an option for the Village, they inquired about having General Code scan the minutes and producing a Laserfiche Viewer CD. The CD that General Code produced for Cameron includes all 70 years of minutes arranged in folders by year and decade, and is word-searchable using Laserfiche software that resides on the CD. |
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