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Customer Testimonials

Customer Testimonials - Content Management Solutions from General CodeWhat makes a Laserfiche content management solution from General Code the best choice for your project? First and foremost, it's a remarkably simple document management system to learn and operate! Here are some comments from a few of our customers:


" …In the old days we spent hours filing and searching for documents…Now, we can go directly to where it is…Laserfiche has made this job so much easier."

Richard Falanka
Village Clerk
Port Chester, NY

"…We love it…It revolutionized our entire office…Laserfiche has made us more efficient… we no longer have to retype documents…The support and service from General Code was great!"

Margaret Crowley
Village Clerk
Medina, NY

"Laserfiche is an easy system to support. We took the time to set it up properly when it was installed and all we really need to do now is back up the database.

General Code has always worked hard on our behalf to upgrade our system by making new technology available to us. We have a limited staff with limited time. We can’t be spending time making a lot of phone calls to get the answers we need. When it has been necessary, General Code has been able to answer our questions quickly."

Rob Petty
IT Manager
City of Novi, Michigan

"The key-word searches make it easy to find old ordinances…the idea is to eventually convert to a paperless office…the technical support from General Code was very helpful…I always felt like I could call and ask questions."

Donna Crider
Franklin County, Pennsylvania

"I love Laserfiche. I am amazed by how easy it is… The training and technical support from General Code was great!"

Elizabeth Petalino
Town Secretary
Leetsdale, Pennsylvania

"Having Laserfiche has allowed us to share documents between departments, and it's made research a breeze. Before, we had to go through actual boxes to find records, now we just scan and search files with the computer. It was easy to learn and the training provided by General Code was excellent."

Elizabeth Neville
Town Clerk
Southold, New York

"What I liked about the Laserfiche software was how easy it was to use. And I knew General Code would handle the set up and provide on-site training."

Richard May
Town Clerk/Treasurer
Thurmont, Maryland

"This is much better than microfilm! The comprehensive search capability is one of the best features of the product."

Dick Brongo
Town Clerk
Chili, New York

"The Laserfiche system was easy to implement…and our staff quickly learned the program."

John Mueller
Project Manager
Dane County, Wisconsin

"We get a lot of inquiries right off the street, and our Laserfiche system comes through in a pinch. Something that would have taken hours of research before now takes just minutes…It's been great!"

Chris Moonis
Assistant Manager
Carlisle, Pennsylvania

"Where I used to spend at least an hour per topic when researching historical Council Minutes in filing cabinets, I now spend a few minutes per topic at my keyboard finding the same information using my Laserfiche Document Imaging software."

Louise Firestone
Wind Gap, Pennsylvania

"We use General Code not only for our code of ordinances but also for document imaging. As an experienced municipal provider, General Code understands our needs, and helped us to set up a small electronic records management system that has expanded and grown to meet all our departments' needs. Finding information is a snap and Laserfiche helps us be much more efficient in answering our officials' and the public's request for information."

Susan Armstong
Borough Secretary
Carlisle, Pennsylvania

Discover how Laserfiche and our other services are being put to use in other communities: Read our Customer Solution Profiles


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