The records that are most important to individuals and businesses are not stored in the National Archives or the Library of Congress. They are located much closer to home – in such places as town halls, schools, county office buildings, and courthouses. Digitizing these files using our eImaging with GCSmartCARE service makes them accessible now and preserves them for the future.
When you digitize your records and archives, you safeguard the documents that matter most in the daily lives of people. These are the documents that mark significant events such as births and marriages. They chronicle business transactions and property ownership. They contain information about the education of our children and the social services our elders receive. Created by local governments, counties, school districts and other public organizations, these documents recount the story of the communities in which we live and work.
As hard copies, your records may be tucked away in a storage room, decentralized among several departments or buildings, or deposited in an off-site location. But, converted into an electronic format, they are a few keystrokes away! Now, a search of thousands of paper records can take seconds. Documents related to each other that were previously dispersed throughout several boxes and filing cabinets can quickly and easily be viewed together.
Implementing a paperless solution using our cost-effective eImaging with GCSmartCARE service will greatly enhance your organization’s records management. Requests for access to the physical archived files will decrease as more people access them electronically. Your community’s documents of historic significance can be viewed more frequently while being handled less, minimizing their exposure to harmful environmental conditions. And your archives can be preserved in this new format forever.
Sending your paper records and archives out for scanning is a major undertaking. You only want to do this once, so it has to be completed correctly the first time. You want peace of mind to know that your documents are in trusted hands. Most importantly, you need the resulting digital files to be in an easy-to-use, organized, and searchable system.
To ensure that your documents are converted correctly, General Code has developed specific standards for the proper delivery of digitally scanned content. We call this GCSmartCARE. Simply stated, it is a proprietary quality assurance process, grounded in a ‘best practices’ approach. It delivers a robust and intelligently-designed digital infrastructure for your electronic documents. And with GCSmartCARE, you also receive our commitment to delight each and every customer through our passion for service excellence.
We will not only bring civility to your records and archives, but you will also experience civility. Our customers have described our service as personal, warm, reliable, and attentive. This General Code customer care ethic is one that has embodied our 50 years of service to government and public organizations and it continues today at every customer-interaction point. We believe the relationship we build with each client is essential in order to understand your unique document imaging needs and implement the cost-effective paperless solutions you expect and require. Through our exclusive eImaging with GCSmartCARE service, our goal is to deliver the highest level of customer delight in the industry.
