Laserfiche: Efficient, Empowering and Easy to Learn
When ELA’s President Grant Hummer, attended a Laserfiche® software demonstration presented by General Code in Warwick Township, Pennsylvania, he immediately saw the 
potential of Laserfiche and how it could help his growing business. ELA Group, Inc. is an engineering, landscaping and architectural firm serving municipal and private sector clients throughout Pennsylvania, with their two offices located in Lititz and State College. As an engineering firm ELA maintains many of the same records as a municipality does, but their needs are unique because they have to maintain records for several different municipal clients and private customers. According to Grant, “Archived paper files, and valuable paper files in general, were out of control and occupying considerable office space even after taking the inactive job files off-site.”
Because of this concern and their growth, he was looking for a tool that would help first to deal with paper storage issues and, secondly, for a tool that would make the 
information more accessible. It was important to Grant that it be easy to use and meet the needs of his staff. ELA’s current office environment is comprised of individuals, with varied degrees of a technical comfort levels—including Grant.
It is evident that Grant found the perfect “easy to use” tool in General Code’s Laserfiche document management software solution. Within 4 weeks of an on-site demonstration of the software, the project was approved.
John Snyder, ELA’s IT Manager, was quickly assigned as the Laserfiche Project Manager. Installation was completed by General Code, and the ELA staff was up and running with their Laserfiche system in no time.
The software was installed on ELA’s existing PCs and the staff was trained using live 
records. On the first day of installation staff began scanning documents that ranged from small business card sized documents to large engineering drawings, creating a database of records that was immediately available for use. According to John, the process to archive inactive job files was straight forward and easy to follow. “We archived many files that contained a variety of different sizes and were able to utilize the scanning equipment we have in-house. Summer interns processed the bulk of the work, and look forward to continuing the process with part-time employees for the remainder of this year and next year,” John said
John added that he is pleased with everyone’s acceptance of Laserfiche and the way it can empower all users to quickly find the information that they need with just a few key strokes. “Mr. Hummer, along with other project managers, recently needed some information from a customers document. Rather than asking a staff member to get it for them, they simply went to their PCs, typed in a word on the document they were looking for, and instantly had the record that they needed. They printed it and brought it to a management meeting!"
The ELA Team is dedicated to optimum client service and satisfaction and plans to use Laserfiche as a tool to achieve that optimal level. They are planning to continue electronically archiving job files with the goal to have all files accessible in the future through their Laserfiche content management solution provided by General Code.
Read More Customer Solution Profiles
Read about Enterprise Content Management Solutions powered by Laserfiche®
Visit ELA Group's website - opens in a new window
