What is GC TermTracker™ Software?

GC TermTracker™ Software, a complete and simple to use software that tracks boards, committees, appointments, authorities and more for municipal officials, not-for-profit organizations and educational institutions.

GC TermTracker™ Software helps you save time while you organize your committee membership records - giving you instant access to member contact information, term duration, historical information and more.

How do I purchase the program?

• Download a Free 30-Day Demo from the General Code Web site
• Loaded on a CD and sent to you via overnight delivery after receipt of payment - call 1-800-836-8834 to order by phone

What's new in Version 3.7?

Listening to suggestions and requests from our clients, we have upgraded the software to include new features and improved accessibility. Version 3.7 continues to offer multiple users simultaneous access to term information and provide E-mail Alerts notifying you of expiring member terms, and now offers an oath of office field, filtering of member lists for active, non-active or all members, a notes field in the term definition screen and much more!

I have already purchased the program. How do I upgrade to Version 3.7?

A patch for Version 3.7 is available for download on our Web site. Licensed GC TermTracker™ Software users with a current maintenance agreement can upgrade at no extra cost. A new, updated license file will also be issued for activation of the upgraded software.

Will my existing data be affected by the upgrade?

Installation of the patch will not delete any of your existing data. Only application files will be updated.

How do I upgrade from a single user license to a network license?

You can upgrade from a single user license to a network license by following these steps:

1. Your Network Administrator will need to create a folder on the network to which each TermTracker user will have "power user rights."
2. On the computer currently running the single user license of TermTracker (the “client machine”), download and install the upgrade patch from the General Code Web site.
3. The database that currently exists on the client machine has all of your current data in it and is called TTDB.MDB. In order to retain the data stored in that file, you must MOVE (not copy) the database from the client machine to the TermTracker folder on the network which your Network Administrator created in Step 1.
4. Upon your request, General Code will email a new license file to you. Copy the new license file to the same network folder that contains the TermTracker database.
5. Delete the existing single user license file (TTLICENSE.INI) from the client machine. (All other copies of the single user license file should be deleted. It will no longer be valid.)
6. Check to be sure your existing database and new network license file are in the same TermTracker folder on your network server. There should be no database or license file on the client machine.
7. Open and run your GC TermTracker™ software on the client machine. You will be prompted for the location of the database and license file. Select the new TermTracker folder on the network. Click OK once you have selected the folder ; GC TermTracker will load. (You will only be prompted for the location of these files once.)
8. When GC TermTracker loads, the words “Read Only” should appear in the bottom right hand corner of the screen. Viewing the the Help - About screen in the program, it should indicate that you are now running a network license (either a 5-user or site license).

For all of the other computers that need the GC TermTracker™ software program installed, the easiest option is to download the full installation from the General Code Web site and burn it to a CD. When you run the install, it will ask you for the location on the network where the GC TermTracker™ database and license file are stored. Point to the new folder on the network which the Network Administrator created in Step 1 above.

What will the demo version allow me to do?

Our free demonstration of GC TermTracker™ Software will offer you full functionality for 30 days. After the free demo period has expired, you will be notified with a prompt and the program will be inaccessible until you purchase the GC TermTracker™ Software licensing key. After you purchase the licensing key, your full program functionality will be restored.

[Please note: the information you enter into the demo version of the program will not be lost or deleted when the 30-day free trial expires. You will be able to access all of your GC TermTracker™ Software data again as soon as you purchase the license.]

Who is GC TermTracker™ Software designed for?

GC TermTracker™ Software accommodates any type of organization including municipal governments, not-for-profit organizations, churches, colleges, universities or other educational institutions. GC TermTracker™ Software is designed to help anyone who has to organize and manage data related to administrative groups such as boards, commissions, committees and other similar agencies.

What are the minimum system requirements for this program?

• Pentium processor (or equivalent)
• Operating system: Windows NT 4 SP3 or higher, Windows 2000 Pro with SP4 or higher, Windows XP Pro with SP1 or higher
• Browser: Internet Explorer 5.5 or higher with latest service pack
• Memory: 128 MB RAM or higher
• Hard drive space: 35MB
• Video: 256 Colors or better, 800x600 minimum resolution

I have a suggestion to improve the program. Who do I send my comments to?

We welcome your comments and suggestions! Please contact us by phone at 1-800-836-8834 or e-mail us at .

I have no Term Length types listed on the Group Information screen and my default group term lengths calculate incorrectly when I add a new term. What do I do?

If on the main Group Information screen you have no items listed in the "Term Length" drop down, perform the following steps:

1. Open the TermTracker database in MS Access 2000 or later.
2. Open the table entitled "tblTermLengthTypes" and delete any records you see listed

3. Add the following records to the table:

TLTypeID Descr
-------- --------
1 Days
2 Weeks
3 Months
4 Years
5 Quarters

(Note: these 5 records need to be the only records in the table and exist exactly as shown above)

4. Close the table and close the database.
5. Run TermTracker to verify that the Term Length types are now listed.
6. Click the "Manage Groups" button.
7. Select the "Group Information" tab.
8. Click on the dropdown list entitled "Term Length".

The default term length types should now be listed. If you have any difficulties or would like General Code to make these changes please contact the General Code Help Desk.

Who do I contact for questions and technical support?

Technical support is available for purchasers of GC TermTracker™ Software and its associated maintenance agreement. Tech support can be reached by phone Monday through Friday (except major holidays) from 9:00 AM to 5:00 PM (Eastern Standard Time). Tech support can also be reached by e-mail at . Always be sure to read the Help portion of the program and any "Read Me" files provided before calling Technical Support.

	Download a Free 30-Day Demo
	Order Your Own Copy Today!
	Current Users - Download the Upgrade Patch Now!

For more information about GC TermTracker™ Software, call General Code at 1-800-836-8834 or e-mail us at .

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