Accessibility at General Code

At General Code, accessibility reflects our commitment to inclusive civic engagement. We believe that everyone should be able to access municipal codes and legislative content independently, privately, and with ease. That’s why we’re actively working toward full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard referenced in the ADA Title II Final Rule issued by the U.S. Department of Justice.

Why Accessibility Is a Priority

Accessibility is about ensuring that all individuals — regardless of ability — can engage with civic information and services. While the ADA Title II Final Rule sets enforceable standards, General Code’s commitment goes beyond conformance. We’re building digital experiences that reflect the values of equity, independence, and community participation.

General Code is aligning its eCode360 platform with these standards through a multi-stage remediation plan. We’ve completed a comprehensive audit and are actively enhancing features to meet WCAG 2.1 Level AA. However, full conformance also depends on the accessibility of the legislative content hosted on our platform.

We encourage our clients to review the documents below and begin preparing their code content accordingly. Together, we can ensure that municipal codes are accessible to all members of the community.

As part of this effort, we’ve published key resources to help our clients understand our accessibility goals, current conformance status, and how they can contribute to accessible legislative content.

This Voluntary Product Accessibility Template (VPAT) outlines the current accessibility status of the eCode360® platform. It details which WCAG 2.1 Level A and AA criteria are fully supported, partially supported, or not yet supported, and identifies areas where client-provided content plays a critical role in achieving full conformance.

This guide provides practical recommendations for structuring legislative documents in ways that support accessibility. It covers headings, tables, images, and text alternatives, with references to specific WCAG success criteria.

These frequently asked question and answers to common questions about accessibility standards, testing methods, platform features, and upcoming milestones. It also explains the implications of the ADA Title II Final Rule and offers guidance for supporting accessible code content.

Need Help?

For questions about accessibility or support with your eCode360 account, contact us at [email protected]

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