Blog: Best Practices

The Power of the API Partnership

APIs are fast becoming a technology staple for innovative companies and a powerful business tool. By enabling companies to securely connect business processes, content and data, APIs can help boost customer satisfaction—and build new business.

Dusting Off the Lanyards

Municipal clerks are returning to in-person events and conferences. Here’s why the conferences you once knew and took part in are reflecting a new reality created by the COVID-19 pandemic.

Promoting Healthy Behaviors

Local governments are creatively using social media during the coronavirus pandemic to stay in touch with constituents, check the pulse of the community, and share useful resources…

Building Trust Through Social Media

Social media is a powerful tool for local governments to inform and to engage with the community at-large. Local government needs to demonstrate that it’s worthy of its constituents’ time and trust.


You’ve Got Our Support

General Code offers a variety of options to help our client communities optimize their eCode experience and to provide demos of our other digital solutions.


Social Media: Are You Listening?

Social media isn’t all about creating noise to raise awareness or pushing information out to your followers/constituents. Sometimes you need to listen, too.

Study Buddies for eCode360

General Code is ready to be your ‘study buddy’ with an extensive variety of options to help our clients optimize their eCode360 experience.


Tweet It From the Housetop!

Using your local gov’s social media channels, you can help local businesses and organizations to draw larger crowds to events, boosting tourism to your region and supporting economic growth.

Choosing the Right Channel

You’ve decided to start using social media to communicate with your citizens, but what channel is the right one to use? We’ve compiled some of the top-used social media channels that local governments are using and examples of how they’re being used.

Getting Social During a Disaster

Social media channels, perhaps more than any other communication tool, offer officials at every level of government the most rapid way to reach out to those in harm’s way or already affected by an emergency situation. It seems that we are all increasingly turning to Twitter, Facebook, and Instagram for more than social reasons. A trend that is not going unnoticed by many in government responsible for emergency management.

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