Blog: Best Practices

The Power of the API Partnership

APIs are fast becoming a technology staple for innovative companies and a powerful business tool. By enabling companies to securely connect business processes, content and data, APIs can help boost customer satisfaction—and build new business.

Dusting Off the Lanyards

Municipal clerks are returning to in-person events and conferences. Here’s why the conferences you once knew and took part in are reflecting a new reality created by the COVID-19 pandemic.

Choosing the Right Channel

You’ve decided to start using social media to communicate with your citizens, but what channel is the right one to use? We’ve compiled some of the top-used social media channels that local governments are using and examples of how they’re being used.

Getting Social During a Disaster

Social media channels, perhaps more than any other communication tool, offer officials at every level of government the most rapid way to reach out to those in harm’s way or already affected by an emergency situation. It seems that we are all increasingly turning to Twitter, Facebook, and Instagram for more than social reasons. A trend that is not going unnoticed by many in government responsible for emergency management.

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